Elysium Careers Propel You Further
Job Opportunities in the Americas
Elysium is the foremost provider of interoperability software serving the world’s largest manufacturers. Our customers include Aerospace, Automotive, and Electronic giants. We work directly with these companies to solve their complex CAD data translation issues. A career with Elysium will allow you to be a part of the next greatest innovations.
Open Positions
Customer Engagement Specialist
Location: Southfield, MI
Updated: May 24th, 2021
Summary
Elysium Inc. is a software company supplying to key Automotive, Aerospace, Defense, and Electronics OEM’s and suppliers. We are seeking a highly motivated, results-driven individual with 2-5 years of 3D-related software sales experience.
The candidate shall possess the ability to learn difficult products and strategies quickly while communicating effectively with clientele.
Key Responsibilities
- Build and maintain Elysium product knowledge and application to industry
- Build and maintain strong relationships with current and new customers, partners, & prospects
- Identify opportunities for customers to acquire Elysium software or expand usage
- Manage deployment projects with customers as needed
- Manage piloting activity with customers and technical team
- Serve as liaison with development on relevant projects
- Attend industry events and sessions and share relevant knowledge with appropriate stakeholders across Elysium global divisions
- Work with sales leadership to identify strategies to maximize revenue opportunities
- Support and manage current customer renewal activity as needed
- Lead discovery calls with prospects to gather requirements and qualify leads
- Generate proposals, statements of works, and review agreements
- Generate quotations and assist with managing master database information
- Present in meetings and at industry events; including Elysium-run webinars or events
- Attend tradeshows and industry events; supporting exhibit activity as well as sessions
- Contribute to marketing activities as needed
- Build and maintain industry knowledge
- Maintain awareness and updates from competition to recognize Elysium strengths and advantages
- Seek opportunities to cross-sell additional products/services to existing customers
- Engage in the customer life cycle and user experience to provide feedback into product direction
- Serve as Elysium representative when asked for industry-related working groups or consortiums such as PDES, Inc., 3DPDF Consortium, DMSC, JT Open, AIAG, PTC Technical Committees, ASME, DEDMWG, etc.
Required Skills
- 2-5 years related experience (sales, software, engineering, manufacturing, customer service)
- Experience or knowledge in CAD/CAM/CAE and/or manufacturing
- 4-year degree in Business, Marketing, Engineering, or similar field
- Strong organizational skills and effective communication skills, professional English fluency
- Excellent work ethic with a desire to learn and improve
- Ability to learn quickly, retain knowledge, and implement acquired skills
- Personable with poise to interact with individuals at all levels
- Results-driven, hard-working, and positive attitude with a high level of professionalism
- Strong interpersonal skills with the ability to adapt to varying situations and personalities
- Ability to build, foster, and maintain positive professional relationships
- Must be able to demonstrate skills in Microsoft Suite (Excel, PowerPoint, SharePoint, Word, Outlook)
- Excellent time management and organizational skills
- Ability to travel
- Ability to work in a small business environment with flexibility around duties
- Ability to support overtime as required for global collaboration, industry events, deadlines, etc.
Preferred Skills
- Spanish or Japanese is a plus
Compensation
- Compensation varies according to the candidate’s relevant experience. Elysium offers a competitive salary along with attractive benefits, including a 401K and Medical Insurance plan with HSA
Please include copy of your resume in PDF or DOC format.
