Elysium Careers Propel You Further
Job Opportunities in the Americas
Elysium is the foremost provider of interoperability software serving the world’s largest manufacturers. Our customers include Aerospace, Automotive, Electronic, and other leading manufacturing industries. We work directly with these companies to solve their complex CAD data translation issues. A career with Elysium will allow you to be a part of the next greatest innovations.
Open Positions
Customer Engagement Lead or Specialist
(depending on experience)
Location: Southfield, MI / Huntington Beach, CA / Hybrid / Remote
Employment Type: Full-time, Remote
Updated: October 12, 2023
Summary
Elysium Inc. is a software company supporting key Automotive, Aerospace, Defense, and Electronics OEMs and suppliers. We are seeking a highly motivated, results-driven individual with 3+ years of 3D-related software experience. Elysium is open to experience levels (junior or senior) and compensation will reflect experience accordingly. Familiarity with the 3D interoperability industry is especially advantageous.
Candidate shall possess the ability to learn difficult products and strategies quickly while communicating effectively with clientele.
Key Responsibilities
- Build and understand Elysium product technology (through training) to support application to industry and prospects
- Lead discovery and requirements gathering calls to identify process and technology needs
- Collaborate with technical team for data processing, product demonstrations and customer support needs
- Establish, build, and maintain relationships with current and new customers
- Generate quotations and assist with managing master database information
- Generate proposals, statements of works, and review agreements
- Lead deployment projects with customers as needed
- Support renewals of current customer base
- Seek opportunities to cross-sell additional products/services to existing customers
- Present in meetings and at industry events
- Maintain product knowledge and application to industry
- Maintain awareness and updates from competition to recognize Elysium strengths and advantages
- Attend tradeshows and industry events
- Contribute to marketing activities as needed
- Grow the business by identifying additional revenue generating opportunities
Required Skills
- 4+ years related experience (sales, software, engineering, manufacturing, customer service)
- Experience or knowledge in CAD/CAM/CAE and/or manufacturing
- 4-year degree in Business, Marketing, Engineering, or similar field or equivalent knowledge by relevant experience
- Strong organizational skills and excellent communication skills, professional English fluency
- Excellent work ethic with a desire to learn and improve as industry technology progresses
- Ability to learn quickly, retain knowledge, and implement acquired skills
- Personable with poise to interact with individuals at all levels
- Results-driven with a positive attitude with high level of professionalism
- Strong interpersonal skills with ability to adapt to varying situations and personalities
- Ability to build, foster, and maintain positive professional relationships
- “Customer Success” mindset as an advocate to deliver value to our customers
- Must be able to demonstrate skills in Microsoft Suite (Excel, PowerPoint, SharePoint, Word, Outlook)
- Excellent time management and organizational skills
- Ability to travel
Preferred/Bonus Skills
- Knowledge in Model-Based Enterprise (MBD/MBE)
- Knowledge or experience with PLM systems
- PMP Certification
- Knowledge in point-cloud/scanning and related software
- Spanish or Japanese
Please include copy of your resume in PDF or DOC format.